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Terms & Conditions

This is a summary of our terms and conditions of sale only. For our full terms and conditions of sale and our account application form, please click on the link below.

Prices: All prices are subject to change without notice. Please confirm large quantities before placing your order.

GST: Prices shown on the pricelists are exclusive of GST. GST is added separately on the invoice.

Orders: All orders placed must be in writing, either by fax or e-mail.

Discounts: We offer a 5% discount for payment by 25th of the month following delivery.

Special Pricing: Where special prices are given that vary from our pricelist; they must be in writing and are valid for 30 days. Please include our reference to the special price on your order. Again in order to take advantage of any discounts offered, your account must be current and payment is due by 20th of the month following delivery.

Freight: Freight is charged on all orders.

Receipt of Goods: Please inspect goods on arrival. Check for breakages before signing. If you don’t have time ask the courier to call back. Once you have signed the delivery docket, the courier is no longer responsible for breakages.

Returns: Goods especially ordered in from overseas will not be credited. Stocked items may be returned for credit and will incur a 10% restocking charge if returned within 10 days or 20% restocking charge if returned within 30 days.

Sale or Return: We offer a sale or return service on selected items. At the end of each month you will be sent a stock list and you will need to tell us of all sold items. After 4 months the goods will be charged out or returned.

Lamps: Prices for light fittings exclude lamps. Any starter lamps included by the manufacturer are not guaranteed.

Lead Times on non stock items: Lead times can vary from 4-8 weeks, please check before placing your order. We occasionally experience breakages with shipment and customs delays, Impact Lighting will not be responsible for late shipment due to an event outside our control.

Warranty: Manufacturer’s warranty applies on all products.

Full Terms & Conditions - Click Here